Refund Conditions Refund is not available for change of mind after purchasing goods. Refund is not available for services paid to a third party. Refund is not available for goods which do not match their purchase invoice. Refund will occur if purchased product can not be used for its stated purpose. Refund will occur if product received is vastly different to the product advertised. Refund will occur if product has a manufacturing fault preventing it from being used. Refund will occur if product is identified as unsafe to use. Free Return will occur if Refund Form is lodged no later than 14 days after Purchase Date. Free Return when will fund the return freight costs of the purchased goods via a consignment note. Please read the complete Goods Refund Policy before lodging this form to achieve refund. Goods Refund Policy First Name* Surname* Address 1#* Address 2#* Town / City* State* Post Code* Email Address* Invoice Purchase Date* Click To Set Invoice Date Refund Application Date* Click To Set Refund Date Product Name* Manufacturer* Manufacturer Product Number* Number Of Items Returned* Goods Description* Reason For Return* Goods Unused* Yes No Invoice Duplicate Attached* Yes No Have read Terms Of Service* Yes No Upload Invoice* Goods Price On Invoice* Digital Signature Required* Reset Security Check Required Submit Your application for refund has been sent to Brewing Supplies Online. Approved refund will be in the form of store credits equal to the value of the returned goods minus a 10% restocking fee. Home Please turn on javascript to submit your data. Thank you!