Change Of Mind Refund Policy Refund will occur if consigned product can not be used for its stated purpose. Refund will occur if product received vastly different to the product advertised. Refund will occur if product has a manufacturing fault preventing it from being used. Refund will occur if product is unsafe to use. Refund will occur if Refund Form is lodged no later than 14 days after Purchase Date. Refund will occur if Change of Mind Refund is requested for "non-food" items only. "Free Return" means the purchaser will be refunded without penalty the advertised sale price of the purchased item. Terms Of Service First Name* Surname* Address 1#* Address 2#* Town / City* State* Post Code* Email Address* Invoice Purchase Date* Click To Set Invoice Date Refund Application Date* Click To Set Refund Date Product Name* Manufacturer* Manufacturer Product Number* Number Of Items Returned* Goods Description* Reason For Return* Goods Unused* Yes No Invoice Duplicate Attached* Yes No Have read Terms Of Service* Yes No Upload Invoice* Goods Invoice Price* Digital Signature* Reset Submit Your application for refund has been sent to Brewing Supplies Online. Approved refund will be in the form of store credits equal to the value of the returned goods minus a 10% restocking fee. Home Please turn on javascript to submit your data. Thank you!